Privacy Policy

Last Updated: 4 September 2026

YK Jewellery Pvt. Ltd. ("YK Jewellery", "Yekira Luxe", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or purchase from yekiraluxe.com.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you browse our website, create an account, place an order, contact us, or otherwise interact with us, we may collect information that you voluntarily provide.

This may include:

Full name
Email address
Mobile or telephone number
Billing address
Shipping address
Account information
Order and purchase details
Product preferences
Information provided through customer service enquiries
Any other information you choose to provide to us

2. Payment Information

When you place an order through our website, your payment may be processed through third-party payment service providers.

Depending on the payment method used, the payment provider may collect and process payment information such as card or transaction details.

We do not intend to store complete payment card information on our own servers. Payment information is processed by the applicable payment provider according to its own terms, privacy policy, and security practices.

3. Information Collected Automatically

When you visit Yekira Luxe, certain information may be collected automatically from your device or browser.

This may include:

IP address
Browser type
Device type
Operating system
Pages visited
Products viewed
Referring website
Date and time of your visit
Website interaction information
Approximate location information

We may use this information to understand how visitors use our website, improve our services, maintain website security, and provide a better shopping experience.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Cookies may help us:

Remember your shopping cart
Maintain your account session
Remember preferences
Improve website functionality
Understand website traffic and usage
Analyse customer behaviour
Improve our products and services
Support marketing and advertising activities
Detect suspicious or fraudulent activity

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some functionality of the website.

5. How We Use Your Information

We may use the information we collect for the following purposes:

Process and fulfil your orders
Arrange delivery of products
Process payments
Send order confirmations
Provide shipping and delivery updates
Provide customer support
Respond to enquiries
Manage customer accounts
Improve our website and services
Improve your shopping experience
Prevent fraud and unauthorised activity
Maintain website security
Understand customer preferences
Send promotional communications where permitted
Comply with applicable legal requirements

6. Order and Delivery Information

To complete and deliver your order, we may need to share relevant information with third-party service providers involved in fulfilling your purchase.

This may include your:

Name
Delivery address
Mobile number
Email address
Order information

Information may be provided to payment processors, courier and logistics providers, technology providers, and other service providers where reasonably necessary to fulfil your order.

7. Sharing Your Information

We do not sell your personal information as a product to third parties.

We may share relevant information with trusted service providers when necessary to operate our business, including:

Payment service providers
Courier and logistics partners
Website and hosting providers
Analytics providers
Marketing service providers
Advertising service providers
Customer support providers
Fraud prevention and security providers
Professional advisers
Government authorities or law enforcement agencies where required by law

Third-party service providers may process information according to their own privacy policies and applicable terms.

8. Shopify and Third-Party Services

Our online store is operated using Shopify and may use other third-party services to support website functionality, payments, analytics, marketing, shipping, customer service, and other business operations.

These providers may process information as necessary to provide their services.

Where you interact directly with a third-party service, that provider's own privacy policy and terms may also apply.

9. Marketing Communications

Where permitted and where you have provided the necessary consent, we may use your contact information to send marketing communications about:

New products
Jewellery collections
Offers and promotions
Special events
New arrivals
Website updates
Other Yekira Luxe products or services

You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in the communication or by contacting us.

Please note that we may still send essential transactional communications, such as order confirmations, payment information, delivery updates, and important service messages.

10. Data Security

We take reasonable measures to protect personal information against unauthorised access, misuse, loss, alteration, disclosure, or destruction.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

While we take reasonable precautions to protect your information, we cannot guarantee absolute security.

11. Data Retention

We may retain personal information for as long as reasonably necessary for legitimate business purposes, including:

Processing orders
Providing customer services
Maintaining transaction records
Resolving disputes
Preventing fraud
Maintaining business records
Complying with applicable legal obligations
Enforcing our agreements

When personal information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal and regulatory requirements.

12. Your Privacy Rights

Depending on applicable law, you may have certain rights concerning your personal information.

These may include the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Raise concerns regarding the handling of your information

Requests may be subject to applicable legal requirements and reasonable identity verification.

To make a privacy-related request, please contact us using the contact details below.

13. Children's Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us. We will review the matter and take reasonable steps where appropriate.